Our computer was pretty much dead, and although we hadn't reached the blue screen of death yet, we were beset with pop-ups, adware, trojan horses, viruses, and all kinds of problems which we couldn't remove even with the new software we had installed. We were pricing new computers and software, figuring that our computer was 5 years old anyway, and our nephew who works with computers told us that the hard drive was shot and beyond repair. With the last of our 4 children finishing college this year, we weren't looking forward to the expense involved.